Data protection
PRIVACY POLICY
How we collect, use, protect, and handle your personal information across the Evove & Elevate platform.
Last updated · January 1, 2026
1.1 Account Information
When you create an account, we collect:
- Full name and email address
- Phone number (mobile)
- Date of birth and gender
- National ID or passport number (for identity verification)
- Residential address
- Occupation and workplace
- Emergency contact details (name, relationship, phone number)
1.2 Photos & Media
With your explicit consent, we collect:
- Profile photographs
- Government-issued ID card images (front and back) for identity verification
- Body measurement progress photos (optional)
- Digital consent signatures
- Parent/guardian ID and signatures (for members under 18)
1.3 Health & Fitness Data
To provide our fitness services, we collect:
- PAR-Q health questionnaire responses (medical conditions, blood pressure, heart conditions, medications, etc.)
- Body measurements (weight, body fat, muscle mass, etc.)
- Personal records (PRs) and fitness goals
- Nutrition logs
- Gym visit check-in/check-out records
- Workout plans and progress
1.4 Payment Information
When you make purchases, we may collect:
- Payment card details (processed securely via our payment provider, Bank of Maldives)
- Saved card tokens for convenience (we never store full card numbers)
- Bank transfer/slip references
- Order and invoice history
1.5 Device & Usage Information
We automatically collect:
- Device type and model name
- Push notification tokens (Firebase Cloud Messaging)
- Login timestamps and session data
- IP address (for security purposes only)
1.6 Biometric Access Data
If your gym uses biometric access control devices, we may store:
- Device sync identifiers for door access
- Access card numbers (barcodes)
By using our Service, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.