Common questions
FREQUENTLY ASKED QUESTIONS
Answers to common questions about memberships, access, and policies.
Registration & Access
How do I register at Evove or Elevate Gym?
Clients can visit Evove or Elevate Gym to register in person, or they can register directly through our website.
What are your operating hours?
Our opening times are 05:30 AM to 10:30 PM, from Saturday to Thursday. We are closed on Fridays.
Do I need to book before coming to the gym?
No prior booking is required for general gym access. You can visit anytime within your package timing.
Is there an age requirement to join?
Members under the age of 18 must provide parent or guardian consent to join the gym.
Do you allow members to enter the gym twice a day?
No. Members are allowed one entry per day. However, once inside the gym, clients may stay and train for as long as they wish. For Low Traffic Package members, access is limited to 08:00 AM to 02:00 PM.
Membership Packages
Are there different membership packages?
Yes. We offer flexible membership options, including low-traffic packages, full-access packages, and long-term plans with discounts.
Can I access the gym outside my low-traffic package timing?
Yes, access is possible with an additional charge of MVR 130 per visit, as per our charge-per-visit policy.
Do you allow membership holds or refunds?
Membership holds and refunds are not available for standard packages. Please refer to our gym policy for full details.
Personal Training
Do you offer personal training?
Yes. We offer Evove Personal Training and Dedicated Personal Training packages. Our certified trainers tailor programs based on your goals, fitness level, and health history.
Is there a special personal training package for students?
We do not have a separate student personal training package. However, students can choose either the Evove PT or Dedicated PT packages based on their needs.
Are trainers certified?
Yes. All our trainers are certified and experienced, ensuring professional guidance and safety.
Are members allowed to bring their own trainers to the gym?
No. Members are not allowed to bring their own personal trainers into the gym. However, our gyms allow freelance trainers to operate at the facility, provided they are registered and approved by management as freelance trainers before conducting any sessions.
Facilities & Services
What facilities are included in the gym?
Both Evove and Elevate gyms are equipped with high-quality strength, cardio, and functional training equipment designed to support safe and effective workouts.
Do you provide nutrition guidance?
Yes. Clients can purchase nutrition plans directly through our website.
Can beginners join Evove or Elevate Gym?
Absolutely. Both Evove and Elevate gyms are suitable for beginners, intermediate, and advanced members. Our trainers are always available to guide you.
Gym Rules & Etiquette
Do you allow members to train without a towel or proper footwear?
No. For hygiene and safety reasons, all members must use a towel and wear proper footwear while training.
Are members allowed to remove clothing or pose to show their body inside the gym?
No. Removing clothing or posing to display the body is not allowed inside the gym. Members are expected to dress appropriately and always maintain a respectful environment.
Registration Tutorial
Need a walkthrough before you sign up?
Watch the public registration tutorial to see how new members choose a package, complete payment, and create your account.
Still have questions?
You can visit the gym, call us directly, or reach out through our official social media channels.
Contact Us